Day-to-Day Administration

The ongoing administrative services provided by CMG are multifaceted. An important role is to facilitate communications between Officers, Directors, Committee Chairs, Society members and affiliated organizations. CMG staff is experienced and knowledgeable in all aspects of society management and provides first tier responses to questions and inquiries from members and nonmembers. We serve as the first contact point for members and nonmembers via e-mail, telephone, web-based contacts and cold calls. We address all issues as they arise and forward them to the Officers, Directors and client Committee Chairs, as appropriate. All financial, membership, meeting management, publication and marketing services are handled by CMG. Daily activities include telephone and e-mail communications; receipt and processing of member applications and renewals; financial services (A/P, A/R and investment oversight); production and mailing of membership materials to members; website maintenance, special project research and reporting; meeting planning; marketing planning; and much more, based on the needs and directions of the client.